FAQs

🧴 1. Are Skynic products safe for all skin types?

Yes! All Skynic products are dermatologist-tested and made with natural, skin-friendly ingredients.
They are suitable for all skin types, including sensitive skin.
However, we always recommend doing a patch test before full use.


🍊 2. Are your products cruelty-free and vegan?

Absolutely βœ…
Skynic Cosmetics is proud to be 100% cruelty-free β€” we never test on animals.
Many of our formulas are also vegan-friendly, using only plant-based ingredients.


🌿 3. Where are Skynic products made?

All our skincare products are formulated and produced in FDA-approved facilities, following U.S. quality and safety standards.


πŸ’§ 4. How should I use the Skynic Vitamin C Serum or Face Wash?

  • Cleanse your face with Skynic Creamy Face Wash.
  • Apply 2–3 drops of Skynic Vitamin C Serum on dry skin.
  • Gently massage until absorbed.
  • Follow with your favorite moisturizer or sunscreen (morning use recommended).

πŸ“¦ 5. Do you ship internationally?

Yes, we ship worldwide 🌍
Delivery time may vary depending on your country β€” usually 7–21 business days for international orders.


πŸ’° 6. What is your return or refund policy?

We offer hassle-free returns within 14 days of delivery for unused and unopened items.
Check our Return & Refund Policy page for full details.


πŸ•“ 7. How long does delivery take in the USA?

  • Standard Shipping: 3–7 business days
  • Express Shipping: 1–3 business days
    Once shipped, you’ll receive a tracking number via email.

🧴 8. Can I use Skynic Whitening Soap daily?

Yes, our Whitening & Anti-Acne Transparent Soap is gentle enough for daily use on both face and body.
It helps keep your skin fresh, bright, and acne-free.


πŸ’Œ 9. How can I contact customer support?

You can reach us anytime at:
πŸ“§ support@skyniccosmetics.com
We usually respond within 24 hours (Mon–Fri, 9AM–6PM EST).


✨ 10. Do your products really work?

Yes! Thousands of customers have experienced visible improvements in brightness, texture, and hydration.
Results may vary by skin type β€” consistency is key!

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